Six Sigma Basic Tools And Techniques

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All recipients of this work are expected to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely on these materials. With a focus on training, Six Sigma: Concepts, Tools and Techniquescaptures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance.

Offering a practitioner’s point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an excellent academic and industry reference. Features With a focus on training, Six Sigma: Concepts, Tools and Techniquescaptures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioner’s point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Satcodx World Satellites. Realistic industry examples support each topic and thoughtful take away tips make it an excellent academic and industry reference A training focus—provides a framework for the text.